Create New Barcode if it’s Unknown

Capture Unknown Barcode scanner paladin pos system scanA new feature allows employees on the floor of the store or at the checkout lanes to capture and add unknown barcodes to the Paladin POS system.

Now when a barcode / part number is scanned that doesn’t exist in the Enterprise wide database a message is displayed stating “Part Number Not Found” and allows you to enter another number in an attempt to solve the issue.

If the new barcodeĀ  number is found in the database, we display the product’s description and ask if this is the item you were searching for. If you choose F8 OK, the unknown barcode is added as an alternate to the item displayed and the item is returned to the invoicing screen and all stores are informed of the new barcode (within the 2 minute replication cycle). If you answer No, you are returned to the Part Number Not Found screen where you could make another attempt at finding the correct item. Should you choose to not search for an alternate number, press ESC or click CANCEL to return to the invoice screen.

To enable this feature click File – Setup – Company and scroll down the screen to the Invoice group box. Click the box beside the label of “Add Alternate Part Number from Invoicing” to enable this feature.

November 2012 | Enterprise/Single-Store General Release 7154.2

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