Layaway plans have made a resurgence after a hiatus in the mid-2000s and have been spearheaded by big-box retailers like Walmart, Toys R Us, and Kmart. A whopping 30% of consumers start their holiday shopping as early as October.
How can you take advantage of attracting these consumers to your store? Paladin Point of Sale makes it easy to create a layaway plan and accept deposits for each customer, as well as keeping track of all quantities of items being reserved. Continue reading
If a chain is only as strong as its weakest link, your store is only as strong as your weakest employee. Finding the right employees for your store is an important task. Even the best store with the right products and perfect prices can falter under untrustworthy leadership and lack of loyalty.
According to the 2014 annual Deloitte Millennial Survey, millennials are expected to become 75% of the global workforce in the next decade. Today’s millennial generation has many choices in employment and is no longer drawn to the retire-where-you-began work ethic of generations past. Hiring from the millennial generation is an intelligent step toward finding employees that fit your store.
Since hiring new employees costs more than retaining loyal ones, what can you do to attract and keep loyal employees in your store? Continue reading
At Paladin, we are always exploring new methods to advance the ways our customers interact with and leverage our software solutions. We are excited to introduce “Excellence in Coaching,” a new series of free bi-weekly webinars! Initial topics include: distinctive features, custom reporting, loyalty programs, procedure recommendations, detailed instruction on new features, Mobile2 apps and more. Beginning June 30th, “The Top 10 Most Overlooked Features in Paladin POS” will kick things off. This presentation was well received at the recent Paladin User’s Group. To discover how you can participate in this and other Excellence in Coaching Webinars, click here. Continue reading
Knowledge is power: The power to inform. The power to learn. The power to connect.
A knowledge base is a collection of articles used to educate employees and as an avenue of public relations. How do you create excellent knowledge base articles for your company? Continue reading
You open your email to discover the interface has been completely redesigned and now you can’t find that one button you need most. The trendy app you just downloaded seems so complicated to navigate. And you’re not sure you want to update your mobile device and risk having to learn to operate it all over again.
Each and every one of us have likely experienced this frustration. As technology increasingly penetrates every aspect of our lives, we use it for everything: banking, shopping, planning the day, staying healthy, entertainment, navigating and staying in touch. We have become so accustomed to having it, we couldn’t live without the conveniences and options it offers… Yet something still seems to be missing. Why isn’t technology collectively easier to use? Continue reading
“The lowest price wins!” Or does it? In recent years, the retail industry has experienced a dramatic shift. Pricing wars have taken a backseat to consumer experience in outmaneuvering the competition. Continue reading
Have you ever wondered how your small business can compete with the big box stores? Your store can compete and thrive amongst the larger businesses.
1. Master Your Niche
Big box stores may have a larger amount of shelf space for inventory of all kinds, but your business can create and master a niche unique to you. Choose a business niche that the larger store may be overlooking and become an expert in your field. Customers today have the technology at their fingertips to price shop and compare online, but your expert knowledge will give you an edge when your customer has questions and concerns.
2. Create Store Loyalty
Choosing a point of sale system is easier when you know what to look for. Use this checklist as a guide, and you’ll be on your way to finding the best fit for your store.
Keep your eyes open for a point of sale that:
1. Accepts Diverse Payment Methods
With a number of new payment systems entering the retail market, from Apple Pay to Google Wallet, it’s a smart choice to have a point of sale (POS) system with diverse payment options. Look for a system that accepts Flex, HRA, HSA, gift cards, and more. A point of sale that handles multiple forms of payment will save time and frustration in the future. Continue reading
From crossing items off the honey-do list to making a DIY Pinterest project, your customers should have everything they need to fix, craft, paint, and create. Providing what customers need doesn’t always result in lucrative sales. That’s why we’ve compiled 10 secrets to boost sales in your hardware store. Let’s nail down some specific tactics! Continue reading
When it comes to succeeding in 21st-century retail, there are more options than any store owner could possibly implement, many of which require huge sums of money. But many times success relies on creating relationships, not spending money to buy them. Try these 8 ways to boost your success in the new era of retailing. Continue reading