Paladin Tech Buzz: Sales Automation with Paladin’s PromoBuilder

Intelligent Automation concept on the gearwheels, 3D rendering

We sometimes find Paladin users putting items on sale by changing the price in the inventory module. Using this method, you have to do the mark-down math, you’ll need to mark-down each item before the sale and change them again after the sale. The tools built into Paladin for creating a sale automate the process, save you time, and give you more control over your sales. Continue reading

Barcode Scanners Just Got Smarter

scanner-alert-01A new feature in Paladin Point of Sale enables compatible handheld barcode scanners to alert cashiers when additional action is required.

Scanning during the check-out process can be interrupted for a variety of reasons. When the situation arises; The scanner will stop scanning, flash three times, and emit three audible beeps. Once cashiers know a problem exists, they can apply the remedy and continue, saving time and making the checkout process more efficient.

Barcode scanners using this feature add efficiency in other ways: Continue reading

Paladin Tech Buzz

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Your Paladin Point of Sale system holds a lot of important information.

Inventory, accounts receivable, tax records, sales data, customer info… Everything is in there and easy to access when you need it.

But, what if, suddenly, it wasn’t there?

Fire, theft, natural disasters, computer viruses, and catastrophic hardware failure are just a few of the events that can permanently separate you from one of your most valuable assets — your data. Continue reading

The Help Portal: A Free Upgrade to First Class

World map connected, social network, globalization business, social media, networking concept.The Help Portal is a powerful free resource for all Paladin users. This is the place to find information about how to do almost anything in Paladin Point of Sale. With a single search, you can access all related knowledge base articles, videos, webinars, and new features.

The new Help Portal is web-based. You can get to the new Help Portal in a couple of ways. The help menu in Paladin Point of Sale has direct links to the various libraries in the Help Portal (knowledge Continue reading

Double Whammy – Benefiting from Cross-Promotion

cross promotionYou have probably seen cross-promotions before. A McDonald’s Happy Meal often comes with an action figure related to the newest Disney movie. You have heard phrases like, “official candy bar of the NFL” or “official soft drink of major league baseball.” These are examples of how well-known companies work together to increase their reach into each other’s markets. Cross-promotions allow companies to share the cost of the promotion and benefit from the reputation and credibility of their partner. Continue reading

Best Practices: Moving to Windows 10

moving to windows 10Paladin Point of Sale General Release 9737 is the last release supporting the Windows XP and Windows Vista operating systems. When the next General Release is installed, some or all of the Paladin Point of Sale software may no longer work on PCs that are running Windows XP/Vista. It is in your best interest to run a newer Windows version. By continuing to use older Windows operating systems, you expose yourself to significant security vulnerabilities and limited functionality. Additionally, Paladin Point of Sale can now utilize the advanced features of newer Windows versions. Continue reading

Soaring to Success with Intelligent Ignorance

soaring to success

“The customer is always right; Employees must follow protocol at all times…”

You can probably add many other revered business rules. But can established norms be more limiting than lucrative? What if Columbus had simply accepted the prevailing notion of a flat earth? And where would we be if the Wright brothers had taken as truth the sentiment of flight being impossible? Fortunately for us, these and many other great minds have demonstrated intelligent ignorance – the ability to focus on a goal while being ignorant of the impossible. Belief without limits is a powerful force in the ever-progressing retail arena. Continue reading

Guide and Conquer… The Art of Upselling

art of upsellingUpselling is a quick, easy way to fortify profits, and your employees are the front line troops to make it happen. Teach them how!

Knowing Your Audience

You don’t have to be a psychology major to read the people around you. Train your employees to be aware of customer body language and facial expressions. Are they closed off or open? Do they appear disinterested or engaged? With a bit of common sense, intuition and basic training, your employees can pinpoint tell-tale signs. Continue reading

Top ten most overlooked features in Paladin

At Paladin, we want to ensure you are getting the best experience with your Paladin Point of Sale system. We want to make sure you are equipped to have the most efficient and productive use of your time. Here are ten features that can help your business succeed and make using your Paladin Point of Sale system more effective.

Preset Reports

Reports can be set up to run automatically, especially overnight, and can be retrieved at any time. No more having to select report ranges or sorting options.

You can set up your end of month reports to automatically generate, saving you time when you need the information quickly. No more missing inventory reporting deadlines, everything you need will be ready for you at the push of a button. Continue reading

Best Practices: Reducing Vulnerability

Best Practices: Reducing Vulnerability paladin data corp pos systemMany merchants have legitimate business reasons to establish remote access connections to their point of sale, including allowing resellers and other vendors to manage and update their software. However, if not configured and managed correctly they can provide an easy entry point for unauthorized intruders to gain access to the system, and potentially to sensitive customer data. The following are highly recommended tips for enabling remote access while maintaining data security: Continue reading