Why are signature capture pads so useful? Let me shine some light on it for you.
The Importance of Signature Capture
There are advantages to having electronic signature capture pads at your store. First, you will be able to store and retrieve electronic signatures at any time by simply running a Paladin report. This includes both signatures captured from credit card invoices and charge (AR) invoices. You won’t have to manually file, store, and keep track of all of those signed receipt copies.
Second, if you are using electronic signature capture pads with Paladin then Paladin will only print one receipt which is intended to be given to the customer, all of the other invoice data, including the signature will be stored electronically in Paladin’s Database and is retrievable by you at any time. If you don’t use electronic signature capture pads with Paladin then Paladin will print two receipts, one for the customer, and the other for the customer to sign and then give back to you. This means that double the amount of receipt paper is consumed if your store does not use electronic signature capture pads. It is not required that you buy signature capture pads, however it is recommended.
Note: A signature capture pad is a HUGE help to pharmacies. This allows you to have signatures stored with your prescriptions, and to have quick compliance.
I hope this adequately answers your question, if not feel free to give Paladin a call at 1-800-725-2346 and we can discuss it further. If you have any other questions, leave them in the comments below or ask a customer service representative.